Hardware Maintenance

Hardware Maintenance Services are offered to all OGP customers in ensuring to match the measuring envelope and array of sensors to be certified on your system. The services we provide are available from benchtop video systems, mid-range floor model systems to large travel floor model systems with standard or advanced sensors.

All maintenance includes two on-site service visits per year by an authorized Field Service Technician, including:

• As Found performance baseline testing and report
• Cleaning and mechanical preventative maintenance of the ways and optics, and back-up of configuration files and system parameters.
• Calibration of the optical system and X, Y, Z axes, using NIST Traceable calibration artifacts.
• Calibration report
• As Left performance report, including calibration results and written report of any additional service recommendations

Preventative Maintenance

Preventative Maintenance includes:

• Confirming proper operation of the system motion, optics, lighting and sensors.
• Recommended cleaning and service for all mechanisms.
• Backing up configuration and parameter files.

Documentation

• Record as-found and as-left condition of the system

Calibration

• System calibration includes performing a baseline as-found accuracy test for the X, Y and Z-axes, and a calibration of each axis using the recommended artifact.

Motion

• X, Y Accuracy
• X, Y Repeatability
• X, Y Hysteresis
• Z Accuracy
• Z Repeatability
• Z Hysteresis

Calibration

• Z Cert
• Z Verify
• X, Y Cert
• X, Y Verify

Calibration Report

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