Technical Support

We have a team of experienced engineers available for technical support and service. Our skilled staff can often diagnose problems and tell you how to fix them within the context of a phone call.

Diagnosis & Repair: Please contact OGS or our local representative partners for technical support and troubleshooting.

Talk – Talk to live support personnel through the phone or get them down in person to walk you through the troubleshooting.

Email – Email our service department directly, and we can arrange our experienced engineers down to troubleshoot or providing servicing for your SmartScope. Please include your company name, contact information, machine serial number, and a description of your problem.

Phone or email us during business hours (9 am – 5.30 pm).